Sunday, March 7
| Time | Activity |
|---|---|
| 12:30-1:00 PM | Registration |
| 1:00-1:15 PM | Welcome | Brandon Schauer, Adaptive Path |
| 1:15-2:30 PM | Keynote: From Here to Experience | Jared Spool, UIE |
| 2:30-2:45 PM | Break |
| 2:45-3:45 PM | 5 Tales of Managing Experience Five 10-minute presentations on real world experience successes and failures, each with a crystal clear lesson for you.
|
| 3:45-4:20 PM | Experience Strategy: Dealing with a UX Mid-life Crisis | Richard Dalton, Vanguard |
| 4:20-4:55 PM | Systems Not Solutions: Designing a Fully Integrated Brand Experience | Heidi Reinfeld, Sequence |
| 4:55-5:00 PM | Closing | Brandon Schauer, Adaptive Path |
| 5:00- 6:30 PM | Reception (sponsored by Aquent) |
Monday, March 8
| Time | Activity |
|---|---|
| 8:00-9:00 AM | Welcome Coffee |
| 9:00-9:40 AM | Upgrade Your Mandate | Peter Merholz, Adaptive Path |
| 9:40-9:45 AM | Lying with Experience Strategy | Dan Saffer, Kicker Studio |
| 9:45-10:30 AM | The REAL Reason that Dinosaurs Became Extinct | Neff Hudson, USAA |
| 10:30-10:50 AM | Break |
| 10:50-11:20 AM | The New Customer Experience Landscape | Lane Becker, Get Satisfaction |
| 11:20-12:00 PM | Q & A: Will Video Kill the UX Rockstar? | Margaret Gould Stewart, YouTube |
| 12:00-1:30 PM | Lunch (w/ Battledecks) |
| 1:30-2:15 PM | Eric Hellweg, Harvard Business Review online |
| 2:15-2:55 PM | The Holistic Customer: Beyond the Website Experience | Samantha Starmer, REI |
| 2:55-3:00 PM | Show & Prove: Balancing Data-Driven & ‘Genius’ Design | Ryan Freitas |
| 3:00-3:15 PM | Break |
| 3:15-4:00 PM | Lara Lee, Jump Associates |
| 4:00-4:30 PM | The (Near) Future of Managing Experiences | Brandon Schauer |
| 4:30-5:30 PM | Reception |