Babak’s passion for doing interesting and meaningful research that fuses Engineering and the Liberal Arts led to a 7 year career in Hollywood where he worked on several titles including X-MEN, The Iron Giant, and Space Jam. After being bitten by the .com bug, he worked at several startups, including his own. After the dust [...]
Read MoreBill Wetherell is Senior Director of UX Design for AOL Mail. In past lives he’s led design teams at TechTV, the Walt Disney Internet Group, and Infoseek. And way before all that, he studied film at San Francisco State University – which is why he often talks in film metaphors and loves disaster movies.
Read MoreBrandon’s passion for understanding the needs of customers has taken him everywhere from homes of cancer patients to the tunnels beneath Disney World. He believes experience design is a differentiator for business strategy. His insight with customers–plus a solid grounding in business analysis and a mastery of design methods–allows Brandon to help organizations define and [...]
Read MoreCatherine’s passion is transforming corporate culture by making great design a driver of innovation and change. As SVP of Customer Experience at Citrix, her team’s mission is to create world-class products and services that drive an exceptional total customer experience. Catherine co-authored the book Understanding Your Users and is an active writer and speaker on [...]
Read MoreCindy Chastain is a Creative Director at R/GA in New York, currently leading the strategy and design of a complex B2B sales ecosystem for Nike. Her favorite activities these days include helping companies identify customer-informed opportunities in digital; developing clear, actionable experience strategies; and creating frameworks (and conditions) for helping teams innovate and create great [...]
Read MorePart engineer, part artist, part backyard chicken rancher, Daniel runs UX for Disney Interactive Entertainment, overseeing creative, design and front-end development for the flagship site, Disney.com. Before joining Disney’s ranks, Daniel held various product, UX, and engineering roles at DigiSynd, JibJab, Idealab, and Citysearch.
Read MoreDarrel Rhea is the Founder of Rhea Insight and a seasoned facilitator of strategy development for senior executive teams around the world. Darrel trains and coaches leaders to use customer-led innovation and design in order to build platforms for organic growth. He focuses on enabling more reflective, creative and empathic thinking, and on enabling capacity [...]
Read MoreJacob Styburski is the VP of Customer Experience for Enterprise Growth at American Express. Prior to American Express, Jacob worked on major accounts at frog design & led the User Experience Design team for AT&T Mobility. Jacob is also a former Marine and a die hard advocate of puppies & bunnies.
Read MoreJamin helps clients identify new product and service opportunities that support the needs and behaviors of the people who will use them. Jamin Hegeman is a design director at Adaptive Path, where he leads project teams and helps define the design practice. His work includes designing solutions in healthcare, education, finance, media, commerce, and social [...]
Read MoreJeff is the Vice President of products for Adobe, currently focusing his attention on their Creative Cloud service. He joined them in October, 2011, when they acquired Typekit, the company Jeff co-founded and ran as CEO. In addition to Typekit, Jeff was one of the founding partners of the user experience consulting group Adaptive Path. [...]
Read MoreLaura joined Adaptive Path in 2002 as the company’s first client relations manager. She has been responsible for bringing in creatively exciting work the teams can sink their teeth into, and strategically hand-picking project teams best suited to each of their client’s specific needs. Some of those clients include CNN, Twitter, Nokia, Flickr, UCSF, Ameriprise, [...]
Read MoreMarianna currently leads a team of innovators at T-Mobile. She has spent her career at the interface between creative types, researchers, business owners, and make-it-happen people. Having personally contributed in each of those roles, she is uniquely suited to bring them together and draw out excellence from all sides. She is passionate about delivering meaningful [...]
Read MorePatrick craves taking on the most complex design problems he can find regardless of the medium or context. Patrick passionately advocates for elevating the humanity within institutions to ensure both business and community sustainability. He joined Adaptive Path after nearly a decade of service at Macquarium Intelligent Communications, where he built the firm’s user experience [...]
Read MoreRichard Buchanan is Professor of Design, Management, and Information Systems at the Weatherhead School of Management, Case Western Reserve University. Before joining the Weatherhead faculty in 2008, he served as Head of the School of Design from 1992 until 2002 and from 2002 until 2008 as Director of Doctoral Studies. While at Carnegie Mellon, he [...]
Read MoreRichard passionately advocates designing and measuring user experiences within the context of user and business goals. He has been a practitioner and manager in the UX field since 1994 in both the US and the UK and is currently Assistant Vice President of User Experience Design at USAA.
Read MoreAs the Vice President of User Experience, Insights and Analytics for Walmart Global eCommerce, Sara Ortloff Khoury leads multidisciplinary teams to deliver customer experience research, strategy, solutions and capabilities. Her global front-end UX team is currently focused on combining the best of physical and digital to deliver a breakthrough seamless shopping experience. At the same [...]
Read MoreRadically Human sits at the intersection of user experience practice and organizational design, coaching leaders and teams to produce useful and profitable products and services. Sarah is a popular speaker at design and UX conferences where she conducts workshops on cultivating a human-centered mindset, design facilitation, emotional literacy in creative leadership, organization design, creativity/design practice, and [...]
Read MoreShannon O’Brien is a principal at Moment. Working with brands such as American Express, ESPN, and Tiffany & Co., Shannon and her teams collaborate with clients to create great products through user research, experience strategy, and user interface design.
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