Heather Champ – Who Moved My Cheese?
Redesign, relaunch, “improvements”, updates, v.2 – these elements of healthy site all mean change, and change can be difficult for some. At Flickr we’ve learned that there’s a definite lifecycle to how a community comes to terms and express their feedback.
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Heather Champ is very much enamored with personal publishing on the web, having launched her first home page in ‘94 while working at Princeton University. Previously, she curated the Mirror Project and co-founded JPG Magazine with her husband, Derek Powazek. An award winning web designer, Heather abandoned her career as a pixel pusher to join the Flickr team at Yahoo! as Community Manager in May 2005. At the end of the day, she’d much rather be outside taking photos.
July 9th, 2010 at 10:53 am
[...] Heather Champ, Director of Community at Flickr presents her talk Who Moved My Cheese on March 7th, 2010 in San Francisco at Adaptive Path's MX: Managing Experience Conference. More information here: http://mxconference.com/speakers/heat... [...]