Richard Dalton – Dealing with a UX Mid-life Crisis
We make changes to our user experiences based on heuristics, usability testing, and data, but do we really know if we’re improving the overall experience over time and across projects? If, like us, you’ve started asking yourself awkward questions like, “Why are we here?” and “Are we really making things any better?” and “If we don’t know, should we go on like this?”, you might be having a UX mid-life crisis.
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Richard Dalton is a Senior Manager of User Experience at Vanguard. He is active in the User Experience and Information Architecture communities and was the IASummit conference chair for the 2008 Summit in Miami. Richard has been in the United States with Vanguard since 1999, before that he lived in Newcastle upon Tyne in the North of England where he was a co-owner of a leading UK Web Consultancy. When he’s not working he enjoys hanging out with his wife and three children, reading, playing guitar and juggling. He writes about user experience, the universe and everything at mauvyrusset.com